Privacy Policy


The website owner is OHLL RIDE S.L. a company registered in Barcelona (Spain), VAT B05440698 with headquarters in C/ Pallars 345 1-4, 08019 Barcelona, Spain.

Our Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (hereinafter the “Site”).


When you visit our Site, we collect automatically certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We call these automatically-collected information as “Device Information”.

Device Information
We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Order information
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

Personal Information
Additionaly, you guarantee that the personal data that you have provided us by any means is true and exact, and you agree to notify any change or modification thereof, being your sole responsibility for any loss or damage caused to the person responsible or to an erroneous, inaccurate or incomplete communication of information.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

We can use the device information as well to do some marketing actions like remarketing in Facebook Network or GDN (Google Display Network)

We process your data to obey the requirements of Regulation (EU) 2016/679 and Organic Law 3/2018.


We share your Personal Information with third parties to help us use your Personal Information, as described above.

We use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a search warrant or other lawful request for information we receive, or to otherwise protect our rights.



As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States through suppliers which use the protocol Privacy Shield.

When you place an order through the Site, we will maintain your Order Information for our records unless you ask us to delete this information or during the statute of limitations of legal actions that may arise from it.

We may update this privacy policy from time to time in order to reflect, mainly changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by using the following form HERE

OHLL RIDE S.L. uses cookies on By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.


1.- What are cookies

Cookie is a file that is downloaded to your computer when accessing certain web pages.

Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment, they can be used to recognize to user.

The User's browser memorizes Cookies on the hard disk only during the current session, occupying a minimum memory space and not harming the computer. Cookies do not contain any kind of specific personal information, and most of them are deleted from the hard drive at the end of the browser session (so-called Session Cookies).

Most browsers accept Cookies as standard and, independently of them, allow or prevent temporary or memorized Cookies in security settings.

Without your express consent we will not link the stored data in cookies with your personal data provided at the time of your request or purchase.

What kind of cookies do we use and what for?

Depending on the length of time they remain activated:

Session cookies: These are temporary cookies that remain in your browser until you leave the website, not being recorded on the hard drive of your computer or equivalent device. With it, the traffic patterns on the web is analyzed, which allows us to progressively improve the content and uses of the web.

Persistent cookies: they are those that are stored on the hard disk for a certain time and are read by our website each time a new visit is made. These cookies expire once the pre-established period has elapsed and are usually used to facilitate the purchase and registration services.

According to its purpose:

Technical cookies: They are those that allow the user to obtain satisfactory navigation since they allow the website to function properly. For example, they allow controlling traffic and data communication, accessing restricted access areas, carrying out the purchase process or request form, using security elements, storing content for the broadcast of videos or sharing content through social networks.

Analysis cookies: They are those that allow quantifying the number of users and thus perform the measurement and statistical analysis of the use made by users of the services provided.

Personalization cookies: These are those that allow the user to access the service with predefined characteristics based on a series of criteria (language, type of browser through which the service is accessed, regional settings from where the service is accessed, etc).

Advertising cookies: They are those that allow the management, in the most efficient way possible, of the advertising spaces that we offer.

Who is using cookies?

According to the entity that manages the cookies:

Third party cookies: these are those that are sent from a computer or domain that is not managed by us, but by a third party. We use third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service.

What are your choices regarding cookies? Tools within this Cookie Policy

You can set and modify your cookie preferences at any time by using the Cookie Management Preference Tool available.

Browser and device controls

Some web browsers provide settings that allow you to control or reject cookies or to alert you when a cookie is placed on your computer. The procedure for managing cookies is slightly different for each internet browser.

You can check the specific steps in your particular browser help menu. See some examples below:

Internet Explorer:





What happens if I disable cookies?

The changes you make to your cookie preferences may make browsing the Website a less satisfying experience. In some cases, you may even find yourself unable to use parts of the Website.

Opting out of the placement of advertising cookies does not mean you will not see advertisements; it means you won’t see personalized advertising.

Note that if you use browser or device controls and/or if you delete or clear cookies on your device after you have modified your cookie preferences, the next time you visit the Website our cookies banner will appear and you will need to select your preferences again. Please therefore ensure that your preferences contained in the Cookie Management Preference Tool are up to date.

Interest-based advertising and profiling

Interest-based advertising cookies will be placed on your device, if you choose to accept advertising cookies, by our third-party service providers. These cookies will remember your web browsing activity and group together your interests in order to send you targeted advertisements which are relevant to you. We use interest-based advertising to keep you informed of new Öhll campaigns, products and services. We manage this through a variety of digital marketing networks and advertisement exchanges and use a range of advertising technologies, which may include profiling (as explained below).

If interest-based advertising cookies are set on your device when you visit the Website, you will see Öhll banners and advertisements when you are on other websites and applications. These banners and advertisements are based on a combination of the information we and our service providers hold about you, your previous use of websites including the Website (such as your search history and the content you view on the Website) or on any banners or advertisements you have previously clicked on.

Information such as your browsing and purchase activity may be used by the digital marketing networks and advertisement exchanges to infer certain things about you (such as your age and gender) in order to create a profile about you to reflect your preferences, characteristics, behavior and attitudes.

Öhll doesn’t obtain this information, but our third-party service providers may use this information to make advertising more relevant to you, personalize our services and to better understand the interests and preferences of our customers.

How long are cookies set for and how long will we hold any cookie data?

The lifespan of the cookies we use differs depending on the category of cookies. For example, session cookies only last until you close your browser. Persistent cookies have a longer lifespan and aren’t automatically deleted when you close your browser. Our persistent cookies allow us to recognize you between visits, for example by remembering your preferred settings such as language and country, or are generally used to tailor our content to your preferences.

Generally, each category of cookies is set on your browser for the following time periods:

The browsing session: these cookies expire when you close your browser;

The short term: these cookies expire within 1 month or less. Some of these cookies are used to remember you and products you are interested in for subsequent visits in the short term;

Short to medium term: these cookies last between 1 month and 1 year. Some of these cookies are used to remember your language and the country in which you are based, to facilitate product recommendations in future visits, and to tailor advertising based on your interests;

Longer term: these cookies expire over 1 year after being set, and are generally used to recognize you across devices, to integrate with third party tools such as social networking websites and to facilitate our understanding of how the Website is used across a longer period.

We keep any information derived from our use of cookies for as long as we need it for the purpose it was collected, unless you request us to delete it (in which case we shall do so provided we know that the information relates to you and provided that Öhll no longer needs to keep your information for other permitted reasons). We will actively review the information we hold and either delete it securely when there is no longer a legal, business or customer need for it to be retained; or in some cases anonymize it in order to keep using it for administrative or statistical purposes or to develop aggregated profiles and segmentations that help us learn more about our types of customers in general, their relevant needs and preferences.

If you would like further information on data retention and a breakdown of retention periods, please contact us using the contact details at the end of this policy.

More information

If you have questions about this Cookie Policy or would like any further information, you can contact us HERE.